GENERAL TERMS AND CONDITIONS OF SALE
ACCEPTANCE OF THE CONDITIONS OF SALE
The customer recognizes to have taken knowledge of the general conditions of sale at the time he places order on this site.
These conditions of sale can be modified at any time, it is thus advisable that the customer consults them before each order.
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OUR PRODUCTS
The Fromagerie LE CHAT BO proposes products from the list accessible on the internet.
The photographs illustrating the products are our property, any reproduction or copy is formally prohibited.
We disclaim any responsibility if errors are introduced.
The products offered on the site are in stock, if exceptionally some were in shortage, we will inform you of this shortage by mail and will propose you another product if possible, before validation of the order.
The product photos are not contractual.
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ORDER
The customer chooses among the different products in the list, and sends us his order via the form and validates his order, according to the instructions indicated by "the basket".
A confirmation email will be sent to you and we will process your order very quickly.
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RATES
Our prices are in euros and all taxes included, to which it is necessary to add the transport costs, it is to note that these prices are thus modifiable, at any time, with our suitability,
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THE PAYMENT
Orders are shipped after full payment of the goods.
Payment is made online by secure credit card and processed by our banking partner BANQUE POPULAIRE.
Payment by cheque is accepted, the order will then be dispatched, when the cheque is validated by our bank, you must send it to the following address
FROMAGERIE LE CHAT BO
SARL ARMETTA
18, rue Brillat Savarin
01100 OYONNAX
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REFUND AND RETRACTION
In accordance with the legislation in force, the legal right of retraction of 14 days does not apply to perishable products.
Therefore, these products cannot be returned or refunded.
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PACKAGING AND DELIVERY
All our products are vacuum-packed, in order to preserve their freshness and their optimal gustative quality, during transport.
The orders will leave from Tuesday to Friday so that they are delivered before the weekend and do not remain stored at the carrier's, during the weekend.
Attention the orders are likely to be shifted during the periods of holidayÂ
Deliveries are made within 24 to 48 hours.
However, in case of absence, it is strongly recommended to go and get your package quickly at the post office.
The Cheese Factory LE CHAT BO cannot be held responsible in case of late delivery or damaged parcel.
The transport rates are detailed on the Delivery page.
We advise you to group your orders with friends or family, in order to benefit from the best rates
RESERVE
The Fromagerie LE CHAT BO has opted for a manual cutting of all its products, the weight proposed for sale, corresponds to the average weight of a cut part, for each of these products.
This weight can therefore vary by more or less 10% and cannot have a contractual value. Within the framework of a reasonable variation, we commit ourselves not to proceed to any over-invoicing, in the case where the cut out would be largely advantageous for the customer.
Conversely, the customer cannot claim a partial or total refund if the cut is slightly smaller.
